Privacy Policy

At Cross Realty, the privacy of your personal information is important to us. This privacy policy describes what information we collect, how we use it and how you may correct or change it. This privacy policy applies to our website (the “Web Site”).


Information we collect: Much of the general information on the Cross Realty Web Site can be accessed without needing to register or log in, and creating an account is optional. If you elect to create a My Listing Manager account, we collect the information about you that you provide to us. My Listing Manager provides certain features that are only available to registered users, such as the ability to save favorite listings, save searches and receive email notifications of new listings. We may also collect information about you, such as your name, address, telephone number and email address, when you request services from us and when you communicate with us by email.

When you visit the Web Site, we automatically collect non-personally identifiable information. For example, we collect information about the pages on the Web Site that you visited, your computer or mobile device, your Internet connection, and your IP address. We may use this information to improve our Web Site and services and for statistical and analytical purposes.

Third party information collection: The Web Site uses Google Analytics, which is a website tracking and analytics tool that provides non-personally identifiable information to us to enable us to improve your experience and our Web Site. For more information about Google Analytics you may view Google’s Privacy Policy.

Cookies: We use cookies on our Web Site for various purposes, including to store your preferences, to record session information, and to provide you with a personalized experience. Cookies are small data files that are downloaded onto your computer when you visit our Web Site and that automatically identify your browser to our server whenever you interact with our Web Site. By using the Web Site, you are accepting this policy and agree to our use of cookies. If you prefer not to allow us to collect cookie information, you set your browser to refuse all or some cookies. If you disable or refuse cookies, you understand that you may not be able to experience all features of the Web Site, and some parts of the Web Site may be inaccessible or not function property, including My Listing Manager. For more information about cookies see

How we use your information: In addition to using information about you for the specific purposes set out above, we use your personal information to respond to your requests and to provide services to you. We may also use your personal information to send you news about our organization, new features available on the Web Site, and additional services that may be of interest to you.


Disclosure of information to third parties: Cross Realty does not sell, rent, loan, trade, or lease personal information collected about you through our Web Site. We may share your personal information with our agents, subcontractors and other third parties who assist us in providing support for our internal operations and who are bound by confidentiality obligations to keep the information confidential and use it only for the purpose for which we disclose it to them. We may also disclose your personal information when legally required to do so, at the request of governmental authorities, to a successor entity in connection with a merger, sale of assets or other change of control, and to protect against the misuse or unauthorized use of our Web Site.


We take precautions designed to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction. The safety and security of your personal information also depends on you. If you register for an account, you will have a user ID and password. You are responsible for keeping that user ID and password confidential.

Unfortunately, transmission of information via the Internet is not completely secure. We cannot guarantee the security of your personal information transmitted to us or our Web Site. Any transmission of your personal information is at your own risk.


If you believe your personal information is incorrect, please contact us using the contact information listed below. We may not be able to accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.


This Web Site may provide links to various other websites for your convenience. When you click on one of these links, you will be transferred out of our Web Site and connected to the web site of the organization or company that you selected. Even if an affiliation exists between our Web Site and a third party web site, we exercise no control over linked sites. We are not responsible for any third party web sites and your use of those web sites is subject to their terms and policies.


Our Web Site is not intended for children 13 years of age. No one under age 13 may provide any information to or on the Web Site. We do not knowingly collect information of any kind from children under 13. If you are under 13, do not use or provide any information on this Web site or on or through any features of this Web Site. If we learn we have collected or received personal information for a child under 13 without verification of parental consent, we will delete that information. If you believe we may have any information from or about a child under 13, please contact us using the information below.


By using this Web Site, you signify your agreement to the terms of our privacy policy. If you do not agree with these terms, please do not disclose any personal information through this Web Site. Cross Realty may modify this privacy policy at any time at its discretion and modifications are effective upon being posted on this site. You are responsible for reviewing this privacy policy periodically to ensure that you are aware of any changes to it.


View our accessibility policy at


If you have any questions or concerns regarding privacy on the Cross Realty website, please contact us at and use the words “Privacy Policy” in the subject line, or write to us at 1707 North Main Street, Suffolk, VA 23434.

This policy was last updated on July 11, 2018.